Graeme is GD Lead at Afiniti. A results-driven, collaborative leader with exceptional communication skills, Graeme manages high-performing teams to surpass organizational goals, increase revenue, and improve operational efficiency.
Prior to joining Afiniti, Graeme held a variety of roles with Genesys and helped clients personalize over 70 billion omnichannel customer experiences annually. His various roles included work in acquisitions, product strategy, professional services, pre-sales, and product management. Graeme is proud to bring innovative artificial intelligence solutions to life with over 20 years of success in improving customer experiences for clients ranging from Fortune Global 500 businesses to startups.
In his free time, Graeme can be found spending time with his family and enjoying outdoor activities including snowboarding, camping, surfing, fishing, and cycling. Most mornings, Graeme can be found riding his bike or in the water at local northern beaches.