Avaya and Afiniti have a decade long DevConnect partnership delivering best in class smart routing technology to some of the world’s biggest brands.
Avaya is a leader in helping organizations around the world succeed by integrating communications with business strategy and operations. Over 90% of the world's Fortune 500 companies rely on Avaya.
Avaya’s exclusive partnership with Afiniti provides world leading customer pairing through native integrations across CC Elite, Oceana, Spoken and POM.
Avaya customers using Afiniti pairing will have their investments supported like any other Avaya product or service by a dedicated team of Afiniti specialists who can help with deployments and integrations.
There is close collaboration between the partners to deliver a best in class customer pairing telephony solution, and Avaya featured Afiniti at Avaya Engage when it launched the A.I.Connect program