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Avaya and Afiniti formed a strategic partnership in 2018. Afiniti is embedded natively in all Avaya platforms

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Afiniti has partnerships with enterprise communications providers that provide two out of every three of the world's platforms

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Data Partners

Over one billion customer attributes from our global data partners to help our solution

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Business process outsourcers

We partner with eight of the top ten global business process outsourcers to deliver value to our clients

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Supported Infrastructure

Afiniti maintains reference integrations with the world's top workforce management, call recording, callback, CRM, and other ecosystem technologies

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McKinsey & Company

Afiniti and McKinsey & Company have a global strategic alliance

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