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'How patterns can power better treatment' - Zia's piece in The New Statesman

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What We're Doing

O2 Names Afiniti "Best Partner for Innovation"

Attendees included Ian Hayhoe, Gareth Turpin, Malcolmn Cubitt, and our own Caroline Langan, Davide Caramelli, and Jay Duffy.

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What We Think

“Afiniti is helping transform my contact center. It’s a remarkable technology which not only delivers proven sales value, but also improves agent satisfaction”

Vice President, Sales

US Telco Business

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